Home Prevenetive Maintenance

Cancellation Policy

Free Estimates and Scheduling Booking a free consultation authorizes Canyon Maintenance LLC to visit the customer’s property for the sole purpose of evaluating the requested project or service and providing an accurate as possible written or verbal estimate. Any appointment time selected by the customer constitutes an estimated arrival window only and does not guarantee an exact arrival time. No work shall be scheduled or performed unless and until the customer accepts the estimate provided by Canyon Maintenance LLC. Acceptance of an estimate does not guarantee immediate service and is subject to availability and scheduling discretion. Cancellation, Refund, and Service Dispute Policy The customer may cancel any subscription or requested service at any time prior to the commencement of services. Canyon Maintenance LLC reserves the right to cancel, suspend, or discontinue any service, estimate, or subscription at its sole discretion and for any reason, with or without notice. Cancellations made by the customer/client after services have commenced or been completed are not eligible for a refund. The customer/client remains fully responsible for payment of all services rendered in accordance with the terms of any accepted proposal, estimate, or service agreement. Refunds, if any, are issued solely at the discretion of Canyon Maintenance LLC and are limited to services not yet rendered. Any disputes or concerns regarding services rendered must be submitted in writing within forty-eight (48) hours of service completion to: Jessy Nielsen Email: jessy@canyonmaintenance.com Canyon Maintenance LLC will respond to properly submitted disputes within two (2) business days. Failure to submit written notice within this timeframe constitutes acceptance of the services rendered. Payment Terms, Late Fees, and Financial Hardship Payment for all services rendered is due within thirty (30) days of the invoice date unless otherwise stated in writing. Any invoice not paid within thirty (30) days shall incur a $35.00 late fee. If an invoice remains unpaid after thirty (30) days, Canyon Maintenance LLC reserves the right to suspend or discontinue any and all services being provided to the customer/client until all outstanding balances, including applicable late fees, are paid in full and the account is returned to good standing. REV 8/21/26