Effective Date: August 31, 2026
Revision Date: August 18, 2026
These Terms and Conditions (“Terms”) govern the use of the Canyon Maintenance website and the services provided by Canyon Maintenance LLC (“Canyon Maintenance,” “we,” “us,” or “our”) to customers (“Customer,” “you,” or “your”) in the State of Utah.
By requesting an estimate, accepting an estimate or proposal, scheduling services, authorizing work, making payment, or otherwise engaging Canyon Maintenance, you acknowledge that you have read, understood, and agree to these Terms.
These Terms, together with an accepted estimate, proposal, work order, invoice, or other written service agreement, constitute the agreement between Canyon Maintenance and the Customer for the services described therein.
1. SERVICES
Canyon Maintenance provides property maintenance, handyman, yard care, exterior maintenance, interior maintenance, clean-up, debris and junk removal, painting, and other related services.
Services may include, but are not limited to:

• Lawn and yard maintenance

• Yard clean-up and debris removal

• Property clean-up and dejunking

• Exterior maintenance

• Interior maintenance

• Painting

• Minor repairs and handyman services

• Property preparation and maintenance

• Other services specifically described in an accepted estimate or proposal

The specific services to be performed will be determined by the accepted estimate, proposal, work order, or written agreement.
Canyon Maintenance is not obligated to perform work that is outside the agreed scope of work unless the additional work is separately authorized.
2. ESTIMATES AND PROPOSALS
Canyon Maintenance provides estimates or proposals based upon the information reasonably available to us at the time the estimate is prepared.
Unless otherwise stated in writing:

• Estimates are provided at no charge.

• Estimates are not contracts until accepted by the Customer.

• An estimate is based on the visible and reasonably accessible conditions observed at the time of the estimate.

• Estimates may not include concealed, inaccessible, hazardous, or otherwise unknown conditions.

• An estimate does not guarantee a specific completion date.

• Estimates may expire after the period stated on the estimate.

• Material, disposal, equipment, labor, or other costs may change if the work is not authorized within the applicable estimate period.

An estimate is not a guarantee that Canyon Maintenance will be available to begin work immediately after acceptance.
3. ACCEPTANCE OF SERVICES
An estimate, proposal, or work order may be accepted by signing it, electronically accepting it, providing written authorization, authorizing the work through electronic communication, or otherwise clearly instructing Canyon Maintenance to proceed.
Once an estimate or proposal is accepted, the Customer authorizes Canyon Maintenance to perform the services described in the accepted document, subject to these Terms.
4. SCHEDULING AND ARRIVAL TIMES
Canyon Maintenance will make reasonable efforts to arrive and complete services within the scheduled timeframe.
Unless a specific appointment time is expressly guaranteed in writing, scheduled times are estimates and may be affected by:

• Weather

• Emergencies

• Equipment failure

• Material availability

• Traffic

• Prior jobs taking longer than anticipated

• Customer access issues

• Unsafe working conditions

• Other circumstances beyond Canyon Maintenance's reasonable control

Canyon Maintenance may reschedule work when necessary.
A delay or rescheduling does not constitute a breach of this agreement when caused by circumstances reasonably beyond Canyon Maintenance's control.
5. WEATHER AND ENVIRONMENTAL CONDITIONS
Certain services are dependent upon weather and site conditions.
Canyon Maintenance may delay, reschedule, modify, or discontinue work when weather or environmental conditions make the work unsafe, impractical, or reasonably likely to result in poor workmanship or property damage.
This may include, but is not limited to:

• Heavy rain

• Snow or ice

• Lightning

• High winds

• Extreme temperatures

• Saturated or unstable soil

• Severe weather

• Unsafe outdoor conditions

Weather-related delays do not constitute a cancellation of the agreement unless otherwise agreed in writing.
6. CHANGE ORDERS AND ADDITIONAL WORK
The scope of work is limited to the services identified in the accepted estimate, proposal, or work order.
Conditions discovered after work begins may require additional labor, materials, equipment, disposal, or other services.
Examples include:

• Excessive debris

• Buried or concealed materials

• Unexpected layers of material

• Hidden damage

• Difficult access

• Excessive vegetation or growth

• Unforeseen structural conditions

• Additional disposal requirements

• Conditions materially different from those represented or visible during the estimate

Canyon Maintenance will make reasonable efforts to notify the Customer before performing significant additional work.
Additional work must be authorized by the Customer before it is performed when reasonably practicable.
Authorization may be provided in writing, electronically, verbally, or through another reasonable method of confirmation.
Additional work will be billed at the agreed price or, when no specific price was agreed upon, at Canyon Maintenance's applicable labor, material, equipment, disposal, or service rates.
7. CUSTOMER RESPONSIBILITIES
The Customer is responsible for providing Canyon Maintenance with reasonable access to the property and work area.
The Customer must disclose known conditions that could affect the safety or performance of the work, including known:

• Structural problems

• Water or plumbing issues

• Electrical problems

• Irrigation systems

• Underground utilities or lines

• Septic systems

• Hazardous materials

• Pest infestations

• Property restrictions

• Other known hazards or unusual site conditions

The Customer is also responsible for removing or securing valuable, fragile, sentimental, or personal property from the work area before services begin.
Canyon Maintenance is not responsible for damage to personal property that the Customer fails to remove or adequately protect from the work area.
8. UNDERGROUND UTILITIES, IRRIGATION, AND HIDDEN CONDITIONS
Canyon Maintenance is not responsible for damage to underground utilities, irrigation systems, sprinkler lines, drainage systems, cables, pipes, or other concealed infrastructure that was not reasonably identifiable before work began.
The Customer is responsible for informing Canyon Maintenance of known underground or concealed systems.
Where applicable, underground utility locating requirements should be followed before excavation or digging.
Canyon Maintenance may refuse or postpone work when underground conditions cannot be reasonably identified or when proceeding would create an unreasonable risk of damage.
9. PRE-EXISTING CONDITIONS
Canyon Maintenance is not responsible for damage or deterioration that existed before services began.
This includes, but is not limited to:

• Rot

• Cracks

• Water damage

• Structural deterioration

• Weak or deteriorated surfaces

• Existing paint failure

• Existing landscaping damage

• Pest damage

• Previously damaged fencing

• Existing plumbing or electrical defects

• Existing drainage problems

Canyon Maintenance may document existing conditions through photographs or written notes before or during service.
10. CUSTOMER-SUPPLIED MATERIALS
When the Customer supplies materials, products, equipment, fixtures, paint, plants, parts, or other items, Canyon Maintenance is not responsible for defects, incompatibility, manufacturer defects, insufficient quantities, or failure of Customer-supplied materials.
If Canyon Maintenance reasonably determines that a Customer-supplied product is unsuitable or unsafe for the intended work, we may decline to install or use it.
Additional labor caused by defective, missing, unsuitable, or insufficient Customer-supplied materials may be billed to the Customer.
11. MATERIALS AND SUBSTITUTIONS
Unless otherwise stated in writing, Canyon Maintenance may select reasonably appropriate materials for the agreed scope of work.
When an exact product or material becomes unavailable, Canyon Maintenance may recommend a reasonably comparable substitute.
Material substitutions that materially change the price or scope of work will be communicated to the Customer when reasonably practicable.
12. PROPERTY ACCESS
The Customer authorizes Canyon Maintenance and its employees, contractors, and authorized representatives to enter the property as reasonably necessary to perform the agreed services.
If access is unavailable when scheduled, Canyon Maintenance may charge for reasonable time, mobilization, trip, or other costs associated with the failed appointment when such charges were disclosed or agreed upon.
Customers should provide necessary keys, access codes, gate access, parking access, or other reasonable access instructions before the scheduled service.
Canyon Maintenance will make reasonable efforts to secure the property after completing work when access arrangements require it.
13. PETS AND ANIMALS
Customers are responsible for securing pets and other animals when necessary for the safety of the animals, Customer, Canyon Maintenance personnel, and third parties.
Canyon Maintenance is not responsible for animals that escape because the Customer failed to properly secure them.
Canyon Maintenance may suspend or reschedule work if animals create an unsafe working environment.
14. HAZARDOUS OR UNSAFE CONDITIONS
Canyon Maintenance may refuse, stop, or postpone work when conditions present an unreasonable safety risk.
Examples include:

• Exposed electrical hazards

• Gas leaks

• Structural instability

• Biohazards

• Dangerous animals

• Hazardous chemicals

• Significant pest infestations

• Unstable structures

• Unsafe heights

• Severe environmental conditions

• Suspected asbestos, lead, or other regulated hazardous materials

Canyon Maintenance does not agree to perform work requiring specialized licensing, certification, equipment, or professional expertise unless Canyon Maintenance is legally authorized and expressly agrees to perform that work.
15. LICENSING AND EXCLUDED WORK
Canyon Maintenance will perform only work that it is legally permitted and appropriately qualified to perform.
Unless expressly stated in writing, services do not include work requiring a specialized professional license, permit, certification, engineering determination, architectural service, or other regulated professional service.
Where appropriate, Canyon Maintenance may recommend that the Customer hire a licensed or qualified specialist.
16. COMPLETION OF SERVICES
Services are considered substantially complete when Canyon Maintenance has completed the agreed scope of work or the portion of work authorized under the applicable estimate or work order.
The Customer should inspect the completed work within a reasonable period.
Minor items that do not materially affect the agreed purpose of the work do not constitute grounds for withholding the entire payment.
17. WORKMANSHIP CONCERNS AND SERVICE CORRECTIONS
Canyon Maintenance strives to perform all services in a professional and workmanlike manner.
If the Customer believes that work was not completed according to the agreed scope, the Customer should notify Canyon Maintenance promptly and provide a reasonable description of the concern.
Canyon Maintenance will be given a reasonable opportunity to inspect and, when appropriate, correct workmanship issues attributable to Canyon Maintenance.
Canyon Maintenance is not responsible for problems caused by:

• Normal wear and tear

• Customer misuse

• Neglect

• Third-party work

• Pre-existing conditions

• Defective materials

• Customer-supplied materials

• Conditions outside Canyon Maintenance's reasonable control

• Changes made by someone other than Canyon Maintenance

Nothing in these Terms eliminates rights or remedies that cannot legally be waived under Utah or federal law.
18. PAYMENT TERMS
Unless otherwise stated in writing, payment is due within thirty (30) days of the invoice date.
Accepted payment methods may include cash, check, credit card, debit card, electronic payment, or other methods accepted by Canyon Maintenance.
The Customer is responsible for the full amount of the invoice, including authorized additional work, materials, disposal fees, equipment charges, and other agreed costs.
19. LATE PAYMENTS
An invoice that remains unpaid after its stated due date may be subject to a late fee of $35.00, provided that the fee is permitted by applicable law and the applicable invoice or service agreement provides for the fee.
Canyon Maintenance may suspend future services for accounts with overdue balances.
Customers experiencing financial hardship are encouraged to contact Canyon Maintenance before the payment due date.
Any payment arrangement must be approved by Canyon Maintenance in writing.
20. COLLECTION COSTS
To the extent permitted by applicable law, the Customer may be responsible for reasonable costs incurred by Canyon Maintenance to collect an overdue account, including allowable collection costs, court costs, and reasonable attorney fees when recoverable under applicable law or agreement.
21. CANCELLATION
Customers may cancel scheduled services before work begins.
Cancellations made after Canyon Maintenance has incurred non-refundable expenses, mobilization costs, material costs, special-order costs, disposal costs, or other authorized expenses may be subject to those incurred costs.
Services that have already been performed are not refundable except as otherwise required by law or expressly agreed in writing.
Canyon Maintenance may cancel or decline future services at its discretion, subject to applicable law and any existing contractual obligations.
22. REFUNDS
Refunds are not guaranteed.
When a refund is appropriate, Canyon Maintenance may issue the refund for the portion of services not performed, less any authorized or incurred costs for which the Customer is responsible.
Nothing in this section limits rights provided by applicable Utah or federal law.
23. DEJUNKING, CLEAN-UP, AND DISPOSAL SERVICES
For clean-up, junk removal, debris removal, and similar services, the Customer is responsible for accurately describing the materials to be removed.
Canyon Maintenance may refuse to handle materials that are illegal, hazardous, contaminated, regulated, unusually dangerous, or otherwise unsuitable for ordinary disposal.
Unless expressly agreed otherwise, services do not include hazardous-material remediation or specialized disposal.
Disposal charges may vary depending on the actual quantity, weight, type, or disposal requirements of the material.
24. PHOTOGRAPHS AND DOCUMENTATION
Canyon Maintenance may take photographs or videos of work areas and completed work for purposes including:

• Documenting pre-existing conditions

• Documenting completed services

• Estimating future work

• Quality control

• Customer service

• Dispute resolution

• Business records

Canyon Maintenance will not intentionally publish identifiable personal information or private customer information without appropriate authorization.
25. COMMUNICATIONS
By providing contact information to Canyon Maintenance, the Customer authorizes Canyon Maintenance to communicate regarding estimates, scheduling, services, invoices, payments, account matters, and other matters reasonably related to the Customer's relationship with Canyon Maintenance.
Communications may occur by telephone, email, text message, or other electronic means.
Customers may request reasonable changes to communication preferences.
26. WEBSITE USE
The Canyon Maintenance website is provided for informational and business purposes.
Canyon Maintenance makes reasonable efforts to maintain accurate information but does not guarantee that all website content will always be complete, current, or error-free.
Website content does not constitute a binding estimate or service agreement unless expressly identified as such.
27. THIRD-PARTY WEBSITES AND SERVICES
The Canyon Maintenance website may contain links to third-party websites, payment processors, scheduling services, mapping services, or other external services.
Canyon Maintenance does not control third-party websites or services and is not responsible for their content, policies, availability, or practices.
Use of third-party services may be subject to separate terms and privacy policies.
28. INTELLECTUAL PROPERTY
Unless otherwise stated, website content including text, logos, graphics, photographs, designs, branding, and other materials is owned by or licensed to Canyon Maintenance and may not be reproduced, distributed, modified, or commercially exploited without written permission.
29. PRIVACY
Customer information will be handled in accordance with Canyon Maintenance's Privacy Policy.
The Privacy Policy is incorporated into these Terms by reference.
30. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Canyon Maintenance will not be liable for indirect, incidental, special, exemplary, or consequential damages arising from or related to the services or website.
To the maximum extent permitted by law, Canyon Maintenance's liability arising from a particular service shall be limited to the amount actually paid by the Customer for the specific service giving rise to the claim.
This limitation does not apply to liability that cannot legally be limited or excluded under applicable Utah or federal law.
31. CUSTOMER INDEMNIFICATION
To the maximum extent permitted by applicable law, the Customer agrees to indemnify and hold harmless Canyon Maintenance, its owners, employees, and authorized representatives from claims, damages, losses, liabilities, and reasonable expenses arising from:

• The Customer's violation of these Terms

• The Customer's unlawful conduct

• Conditions on the property that the Customer knew about but failed to disclose

• Customer-provided materials or equipment

• Customer instructions that Canyon Maintenance reasonably followed

• The acts or omissions of the Customer or persons under the Customer's control

This provision does not require the Customer to indemnify Canyon Maintenance for Canyon Maintenance's own conduct to the extent such indemnification is prohibited by applicable law.
32. DISPUTE RESOLUTION
Canyon Maintenance encourages Customers to contact us first to resolve disputes informally.
Before filing a legal claim, the Customer should provide written notice describing the dispute and the requested resolution.
The parties will make a good-faith effort to resolve the dispute informally.
Nothing in this section prevents either party from seeking emergency or legally available provisional relief when permitted by law.
33. ARBITRATION
To the extent permitted by applicable law, disputes arising out of or relating to these Terms or services may be resolved through binding individual arbitration under the Federal Arbitration Act.
Any arbitration provision will be interpreted and enforced only to the extent permitted by applicable law.
The parties waive participation in class, collective, or representative proceedings to the extent such waiver is legally enforceable.
If any portion of this arbitration provision is found unenforceable, the remaining provisions will remain effective to the extent permitted by law.
34. GOVERNING LAW
These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles, except where federal law controls.
Any matter that cannot legally be resolved through arbitration shall be brought in a court having appropriate jurisdiction in the State of Utah, unless applicable law requires otherwise.
35. SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.
36. NO WAIVER
A failure by Canyon Maintenance to enforce any provision of these Terms does not constitute a waiver of the right to enforce that provision later.
37. ENTIRE AGREEMENT
These Terms, together with the applicable estimate, proposal, work order, invoice, accepted service agreement, and Privacy Policy, constitute the agreement between Canyon Maintenance and the Customer regarding the applicable services.
If there is a conflict between these Terms and a specific written service agreement signed or otherwise accepted by both parties, the specific service agreement controls to the extent of the conflict.
38. CHANGES TO THESE TERMS
Canyon Maintenance may update these Terms from time to time.
The version in effect at the time a Customer accepts an estimate or service agreement will generally govern that transaction unless the parties agree otherwise in writing.
Continued use of the website after updated Terms are posted constitutes acceptance of the updated website Terms to the extent permitted by applicable law.
39. CONTACT INFORMATION
Canyon Maintenance LLC
604 N 900 W
Orem, Utah 84057
Email: jessy@canyonmaintenance.com
Phone: (801) 210-1386
For questions regarding these Terms, customers may contact Canyon Maintenance using the information above.